What is masterQueue for FinTech?

Intellaegis Launched the masterQueue Fintech SaaS platform for High-Risk Debt Collections @Finovate 2011.

Finovate 2011 Video

In 2015 Intellaegis was named by American Banker as one of the Top 20 FinTech companies to watch, and in 2019 masterQueue was a finalist @Finovate 2019 for the best RegTech Solution and Best FinTech partnership in regard to their relationship with USAA.

Finovate 2019 Video

masterQueue is a Risk Management SaaS platform for Lenders and their third-party vendor network. From early stage delinquency through repossession to post charge off deficiency and recovery process management, masterQueue is a first-to-market, unique solution used by some of the nations largest lenders as a key piece of their risk mitigation strategy..

When risk is identified through lost contact with a customer, masterQueue uses API’s into large sets of unstructured data from all the main data providers, i.e. DRN (Motorola), LexisNexis, Clear (Thomson Reuters), TLO (Transunion), Equifax, IDI, Innovis, Carfax, etc.

masterQueue then layers in an automated compliance rules engine to insure all State and Federal regulatory compliance and data privacy concerns are met, BEFORE using this data to locate and contact the customer.

This process adds efficiency with regulatory oversight to what traditionally has been a manual process in identifying and managing the risk associated with the skip tracing, repossession and recovery process.

The result clients gain by using masterQueue is a simple, easy to implement automated process to replace what historically has been a manual, copy and paste intensive procedure that’s almost impossible to measure and manage.

Instead of relying on human intuition, masterQueue layers in data science based on predictive analytics that allows the users with an intuitive advantage to be more successful, while also improving the results of the lower performers.

masterQueue clients are able to reduce full balance losses while doing more work with less people.


masterQueue offers a variety of integrated features designed to address specific requirements in contact management, skip tracing and risk mitigation.

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