Entity Identification | Case Management | Data Compliance

What is masterQueue for Insurance?

masterQueue is a software solution that automates the entity identification, contact management, skip tracing and fraud risk mitigation process. Using APIs into multiple data providers, our software enables Claims Professionals to automate the current manual process involved in making contact, discovery of public records and/or the recovery of assets.

A Differentiator for Insurance

masterQueue replaces the manual process used in older legacy systems with a unique, proven contact management SaaS solution.

  • Augment contact information with aggerated entity identification and public records for Claims, SIU and Recovery.
  • System aggregated data on entities to speed up the claim decision process
  • Proven IT Security and Data Compliance engine
  • Expenses Savings:
    • Fewer key strokes
    • Reduce processing time
    • Faster decisions making
    • Improved compliance
No copy and paste. More work, less people.

Real-Time Bi-Directional Integrations

Real-Time Bi-Directional Integrations company logo list

The masterQueue Solutions

Automate Data on Demand to Validate Claimant:

  • Address, Phone(s), email, etc.
  • Decrease processing time
  • Reduce "false positives
  • Increase Right Party contacts
  • Public Records information
  • Time and resource savings
  • Data Privacy Rights

Case Management System:

  • Single platform for data intelligence via Real-Time API with your data providers
  • Complete Workflow Management
  • Cost Control Management
  • Compliance Engine
  • Vendor Management
  • Information and Data Security
Data Compliance Engine Co-Architected with an Insurance Industry Leader

Industry Standard in Investigative Software

Best RegTech Solution

The industry standard for Banks, Financial Institutions (FI), and companies using FinTech with a RegTech need, masterQueue is the proven leader in the field of regulatory compliance without disrupting customer experience or creating inefficiencies for its users, and for the customers they are contacting. masterQueue was a finalist for this award at Finovate 2019.

Best Fintech Partnership

masterQueue was also a finalist at Finovate 2019 for an award given to a FI and Fintech company who worked together to build something new and groundbreaking. The partnership allowed them to do architect and build regulatory compliance features together that addressed state and federal regulatory and data privacy laws.


Portfolio monitoring and communication

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The Innovative Solution to your everyday issue

  • Time wasted due to the existing work flow.
  • Claim decisions are delayed or inappropriate due to convoluted or unclear data from data providers
  • Lack of controls:
    • Data Provider Cost Management
    • Vendor Management controls
    • Data Compliance, Control & Protocols
Innoative solution diagram

Are You Ready?

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