masterQueue is a software solution that automates the validation and location of claimant's phone numbers, addresses, and email data. Using APIs into multiple data providers, our software enables states to automate the current manual process involved in making efficient and effective contact with benefit holders in the redetermination process. masterQueue also, reduces challenges associated with return mail to verify or locate address information.
masterQueue is agnostic to data, meaning our platform allows the state to use multiple public data points to verify the claimant from various data providers. This ensures States are receiving the most up-to-date and accurate information to locate and communicate with their Medicaid members.
masterQueue helps State's make a conscious effort to keep members who need Medicaid benefits enrolled, while reducing the churn rate. By automatically gathering the data, organizing it by contact probability, and tracking stats and metrics through our dashboard. masterQueue allows you to do more work with fewer people.
Choose from multiple data providers we integrate into masterQueue