Transforming Data into Results

The Industry Standard in Skip Tracing & Collections Software

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masterQueue is a web-based software solution that automates the skip tracing and collections process, enabling users to Gather, Organize and Track data to more efficiently find customers or assets.

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Gather public record data on customers and vehicles to a single source in order to eliminate inefficient, impossible to track, and non-compliant, manual web-based data gathering processes.

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Automatically organize your data waterfall strategy and then layer in State, Federal and Data Privacy rules on the data you gather and use to stay in full compliance with constantly changing regulatory rules.

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Track all loan portfolio, customer, account, employee, third-party vendor and data provider stats, metrics and trends through our dashboard and data warehouse reporting capabilities.

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Why masterQueue?

masterQueue combines the power of artificial intelligence with public records data in order to improve productivity and efficiency in collections and skip tracing. A single software solution uniquely designed to:

  • Automate Data Collection
  • Manage Regulatory Compliance
  • Increase Efficiency
  • Find More Right Party Contacts

When our clients use masterQueue and its different features, we…

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masterQueue offers a variety of integrated features specifically designed to address the most challenging delinquent accounts in your loan portfolio.

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Robust Regulatory
and Data Privacy Compliance.

From call frequency to call blocking to call monitoring to automated workflow with the ability to automatically stop collection activity when a natural disaster occurs, masterQueue was designed to easily monitor and provide user-friendly features built to manage State and Federal regulatory, data privacy, and common sense rules around debt collection; all in one system.

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Our contracted, strategic partners drive value by having their product integrated into masterQueue.

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"With the callQueue, we have five FTE’s doing the work it used to take eight FTE’s to accomplish, and at a lower data cost!"


Vice President of Loan Servicing - SAFCO

"I appreciate the support masterQueue gives. In the end, to me, that partnership is what I genuinely desire."


Director of Collections and Recovery - BBVA Compass

"masterQueue was built from the ground up to support the needs of firms like ours. It has tools that you simply will not find anywhere else."


CEO - Resolvion

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Are You Ready?

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masterQueue Closes Funding Round and Experiences Significant Growth

EL DORADO HILLS, Calif., May 14, 2019 /PRNewswire/ -- Intellaegis, Inc. dba masterQueue, an innovator in niche debt collection software, announced they closed their first round of institutional funding since their launch at Finovate in 2011.

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masterQueue adds Top Industry Expert to its Management team while being named a Finalist for the Sacramento Region's Most Innovative Software

ELDORADO HILLS, Calif., Nov. 14, 2018 /PRNewswire/ -- Intellaegis, Inc. dba masterQueue, an innovator in debt collection software, today announced it has named former Ally Executive Vice President over all of their pre-charge off loan servicing, Bill Ploog, to its leadership team as masterQueue's Operational Strategist.

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Winners Named in 2018 Sacramento Region Innovation Awards

SACRAMENTO, Calif. — The Sacramento Region Innovation Awards program is proud to announce the winners of the third annual contest, revealed today during a ceremony hosted by organizers Stoel Rives LLP, Moss Adams LLP and the Sacramento Business Journal. Eight winners and 13 finalists were recognized during the luncheon, held at the Hilton Sacramento Arden West and featuring master of ceremonies Kitty O’Neal of NewsRadio KFBK.

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masterQueue on ABC News

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