masterQueue is a web-based software solution that automates the skip tracing and collections process, enabling users to Gather, Organize and Track data to more efficiently find customers or assets.
Gather public record data on customers and vehicles to a single source in order to eliminate inefficient, impossible to track, and non-compliant, manual web-based data gathering processes.
Automatically organize your data waterfall strategy and then layer in State, Federal and Data Privacy rules on the data you gather and use to stay in full compliance with constantly changing regulatory rules.
Track all loan portfolio, customer, account, employee, third-party vendor and data provider stats, metrics and trends through our dashboard and data warehouse reporting capabilities.
masterQueue combines the power of artificial intelligence with public records data in order to improve productivity and efficiency in collections and skip tracing. A single software solution uniquely designed to:
When our clients use masterQueue and its different features, we…
MAKE COLLECTIONS EASY
masterQueue offers a variety of integrated features specifically designed to address the most challenging delinquent accounts in your loan portfolio.
From call frequency to call blocking to call monitoring to automated workflow with the ability to automatically stop collection activity when a natural disaster occurs, masterQueue was designed to easily monitor and provide user-friendly features built to manage State and Federal regulatory, data privacy, and common sense rules around debt collection; all in one system.Request Demo
Our contracted, strategic partners drive value by having their product integrated into masterQueue.
"With the callQueue, we have five FTE’s doing the work it used to take eight FTE’s to accomplish, and at a lower data cost!"
Vice President of Loan Servicing - SAFCO
"I appreciate the support masterQueue gives. In the end, to me, that partnership is what I genuinely desire."
Director of Collections and Recovery - BBVA Compass
"masterQueue was built from the ground up to support the needs of firms like ours. It has tools that you simply will not find anywhere else."
CEO - Resolvion