Accessibility

Accessibility Statement

We strive to ensure that its digital services are accessible to people with disabilities. We have invested significant resources to help ensure access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment that we carry in every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we elaborate on the various efforts that have been undertaken to address our progress in ensuring digital accessibility for all.

Our goal is for this website to conform substantially with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. However, some content, including certain third-party materials, embedded media, or linked resources, may not fully meet these standards at all times.

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization UserWay to help bring the website into conformance. We use industry standard accessibility methods and tools to accomplish this, in accordance with the relevant version of

Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

Please Contact Us

We are here to assist you and make your experience as smooth and inclusive as possible. If you encounter any digital accessibility issues with our products or services, or need information related to digital accessibility, we want to hear from you! Also, we appreciate and welcome feedback, and we are always ready to embrace suggestions for enhancing our digital accessibility efforts.

Contact Information:

Phone: 866.563.7547

We take accessibility seriously and will get back to you shortly.

 

    California Consumer Residents: CCPA Request - Intellaegis / masterQueue

    Effective January 1, 2020, California Consumer Residents have certain rights under the California Consumer Protection Act (CCPA), including certain rights to access and delete data we may have collected from you.

    Please note, however, your rights to access and delete may be limited under certain provisions of the CCPA. Please see our CCPA Privacy Policy at https://www.Intellaegis.com/California-Consumer-Residents for more details. When fulfilling your request, we will not provide pieces of information where such provision would be prohibited by law, including your social security number, your government-issued identification number.

    The information we request below, and any additional information we may request when reviewing your submission, is to assist us in verifying your identity, fulfilling your request, and responding to your request. We will only use information you provide to us with this request as permitted by law. Where feasible, we will match the identifying information you provide with information we have on record.
    If you choose to not provide us with the information we need to fulfill your request or verify your identity, we may provide you with a permissible alternative, for example, categories of information we collect Address, City, State, Zip Code, Phone Number, Email Address.

    For verification purposes, please use the address and contact information you have on file with us, as applicable.


    Preferred Method of Response Communication:

    What type of request are you making?

    Verification Standards:
    Request to Know- Categories of Information: If you are requesting categories of information, we will verify your identity to a reasonable degree of certainty, meaning we will require at least two data points provided by you to match at least two data points we have on file for you.

    Request to Know- Specific Pieces of Information: If you are requesting specific pieces of information, we will verify your identity to a reasonably high degree of certainty, meaning we will require at least three data points provided by you to match at least three data points we have on file for you. We will also require a signed declaration under penalty of perjury that you are the person whose personal information is the subject of this request.

    Request to Delete: We will determine the standard of verification (reasonable degree of certainty or reasonably high degree of certainty) depending upon the sensitivity of information we have on file and the risk of harm to the consumer posed by unauthorized

    Authorized Agents: If a party other than the consumer whose personal information is the subject of this request is making this request, we will require written authorization by the consumer demonstrating that the person making this request is authorized to act as an agent on behalf of the consumer. We will require the consumer to verify their identity directly with us to the degrees of certainty noted, above. When a party is acting as authorized by a Power of Attorney or some other instrument that allows actions on behalf of an incapacitated consumer, we will allow that party to verify the consumer's identity on behalf of the consumer.

    Are you ready to do more with less?

    Request a Demo