Irving, Texas, October 5, 2018—Servicing Solutions, a world-class loan servicing organization specializing in primary and back up servicing, today announced that it is partnering with masterQueue to increase efficiencies and provide cost savings for its clients.
masterQueue is a web-based skip tracing and collection software that combines artificial intelligence with public records data it gathers using automated workflow in order to efficiently locate lost customers or assets in a manner that meets all State and Federal regulatory guidelines.
“Aligning with the masterQueue platform will create efficiencies to add significant value to our world-class servicing offering,” said Cesar Guzman, vice president, operations, Servicing Solutions. “It’s been a seamless addition to our process and we’ve been very impressed with masterQueue’s attentive team.”
Servicing Solutions is committed to investing in powerful technology, and our partnership with masterQueue is the latest example of this forward-facing commitment.
“I am thrilled about our partnership with masterQueue,” said Andrew Coffey, director of collections, Servicing Solutions. “The masterQueue platform is the industry’s best, and it will improve our productivity and efficiency on behalf of our clients.”
“The need for lenders to partner with loan servicing companies has never been greater, and Servicing Solutions is building an all-star team of industry leading talent and we’re excited to see the impact masterQueue will bring to their operation,” said John Lewis, Founder/CEO, masterQueue.
About Servicing Solutions
Servicing Solutions is powered by compliance, technology, analytics, and a management team of experenced industry leaders that are impassioned to protect the value of your brand, portfolio, and investment. Headquartered in Irving, Texas, Servicing Solutions has additional Class A call center facilities in Anaheim, California and Tijuana, Mexico. The company’s core management team has been intact for the past 13 years and has serviced assets across the credit spectrum. This has led to a powerful loan servicing organization with core advantages in compliance, technology and analytics, training and scalability. For more information, visit www.servicingsolutions.com or call 1.844.90.SOLVE.
masterQueue is a SaaS platform that manages BigData using ArtificiaI Intelligence that’s powered by workflow automation. When there is no contact with a customer, masterQueue makes the early through late stage collection, skip tracing and repossession process more efficient by automatically gathering, organizing and tracking data in a workflow process that’s integrated with State and Federal regulatory compliance rules. This process helps lenders and their customers get in touch to work out solutions to their delinquent loans at the earliest stage possible in the lifecycle of the customers delinquency. For more information, visit www.Intellaegis.com or call (866) 563 7547.